One question that gets asked quite often is how much does shipping cost. It is automatically calculated based on weight and your location. Our shipping prices are very low, for example 100 5mm LEDs is $3.00 to any location in North America, and 200 5mm LEDs would only cost $4.00.
How Are Orders Packaged
All of our static sensitive devices are packaged in anti-static packaging to prevent damage. Examples of static sensitive devices are PIC microcontroller chips and LEDs. All LEDs are packaged and labeled. For example if an Assortment Pack of LEDs are ordered all seven LED colors will be packaged and labeled separately.
Most orders will be shipped out within 2 to 4 business days. There could be a 3 or 4 extra days of delay when a kit is ordered pre-assembled. If there are any parts on backorder you should be notified when attempting to check out, if this fails to occur and the delay will be longer than a few days you will be notified by email. If you have special shipping requests pleaseemail usbefore placing your order. If the shipping is calculated to be over $100 this means that you will have to email us to have a rate calculated for your region.
If you want package tracking or package insurance please email us prior to making your order to see what additional accommodations can be made.
North America Air Shipping should take between 5 to 12 business days. We are located in Winnipeg, Manitoba which is central Canada. Therefore the lower United States will have the longest delivery times.
North America Ground Shipping should take between 3 to 4 weeks. We are located in Winnipeg, Manitoba which is central Canada. Therefore the lower United States will have the longest delivery times.
International Air Shipping varies greatly depending on Country, an estimate for large international locations is between 10 to 16 business days. If you contact us prior ordering we can look into the actual time it would take.
International Ground Shipping varies greatly depending on Country, an estimate for large international locations is between 4 to 6 weeks. If you contact us prior ordering we can look into the actual time it would take.
Generally we will not be accepting returns on orders, it is up to the purchaser to read the documentation provided and determine if the product will meet their application. However under certain conditions when we decide that we will accept a return the product must be in a new unassembled condition. Return shipping is the purchaser’s responsibility. Once a kit has been assembled it is non returnable. We provide a 30 day warranty on items that are sold. Misuse, incorrect assembly and negligence will void the warranty. It is the purchaser’s responsibility to cover all shipping for warranty work. The full extent of our liability will not exceed the replacement cost of a defective component.